Last updated: Oct 01, 2021

1. What is DEEP SAND's Privacy Policy?
DEEP SAND Inc. (hereinafter, the “DEEP SAND”) uses and provides the user’s personal information based on the user’s consent, and actively guarantees the user’s right (the right to control one’s own personal information). DEEP SAND complies with applicable laws, personal information protection regulations, and guidelines of the Republic of Korea, which must be obeyed by information communication service providers. DEEP SAND’s Privacy Policy refers to guidelines on protecting the user’s valuable personal information which DEEP SAND is required to comply with, in order to ensure that users use its services with confidence.
This Privacy Policy is applied to DEEP SAND Services (hereinafter, the “DEEP SAND” or “the Services”).

2. Collection of Personal Information
DEEP SAND collects the minimum personal information to provide the Services. The following minimum personal information is collected when a user signs up for the Service or while the user uses the Services, through the website, individual applications and programs, and etc.

• When signing up an account
• Email address, Password
• When purchasing Paid Services
• User’s card info (Card Number, Expiration Date, Cardholder name, etc.)
• When having a communication
• Email address
• In addition to the personal information items specified above, the additional information may be automatically or manually created or collected in the process of using or processing the Service.
• DEEP SAND Black

The method to collect personal information is as follows. In case of collecting personal information, DEEP SAND informs the fact to user in advance and asks for his/her consent. Personal information is collected via the following methods:

• The user agrees to the collection of personal information and enters relevant information when signing up for a service or while the user uses the Services
• Personal information is provided through affiliated services or groups
• The user participates in online and/or offline events

3. Use of Personal Information
Personal information is used to manage membership, provide and improve Services, and develop new services, etc.
Personal information is collected to the minimum extent required to provide Services when the user signs up for the service or while the user uses the Services, through the website, individual applications, and programs, and etc.

• Member identification, confirmation of the user’s will to sign up, prevention of improper usage
• Develop new services, provide diverse services, resolve inquiries or complaints, and deliver notices
• Send contents, etc. to the users of paid services, or shipping/payment
• Prevention and sanction of any act that interrupts normal service operation of the service

4. Provision of Personal Information
DEEP SAND does not provide personal information to any third party without your consent or unless demanded by applicable laws.

5. Destruction of Personal Information
The user's personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. The procedure and method of destruction are as follows:
Personal information stored in electronic file formats is to be deleted using technical means which makes the information unrecoverable. Personal information printed on paper records, printed matters, and documents is to be destroyed through shredding or incineration.
Furthermore, DEEP SAND separately stores or deletes the personal information of its members who have not used the Services for one year or longer in accordance with the expiration system of personal information. The stored information will be destroyed without delay after being kept for four (4) years.
Other personal information that shall be retained under the relevant laws and regulations are as follows:

Records to be Retained	Applicable Law	Retention Period
Records of contract or withdrawal of subscription	Act on the Consumer Protection in Electronic Commerce, etc.	5 years
Records of payment and supplying goods		5 years
Records of consumer’s complaint and the settlement of the dispute		3 years
Records of marks and advertisement		6 months
Books and supporting documents for all transactions specified by the Tax Act	Framework Act on National Taxes	5 years
Records of electronic financial transactions	Electronic Financial Transactions Act	5 years
Service visit records	Protection of Communications Secrets Act	3 months

6. Others
DEEP SAND is committed to protecting the user’s rights. Any user may view and edit his/her personal information at any time and may withdraw his/her consent to the collection and use of personal information, or request for the withdrawal of the Service at any time. In particular, users can modify personal information or withdraw the membership via Settings in the Service.
Cookies can be used to provide web-based services. Cookies are used to support a faster and more convenient use of websites and to provide customized services.

• What is a Cookie?
  A cookie is a small piece of text file usually set by the web server, sent from a website, and stored in a User's computer hard disk while the user is browsing that website.
• Purpose of use
  DEEP SAND uses cookies that save and retrieve user information in order to provide personal customized service. When a user visits the website, the website server reads cookies stored on the user's device to maintain environment settings and customized services. Cookies help the user use the website easily and conveniently by finding out the user's preferences. Also, they are used to provide customized marketing information by tracing the number of visits to the website and use patterns.
• Rejection of cookies
  The cookie does not collect personally identifiable information automatically or actively, and a user has an option for setting a cookie. Hence, a user may allow all cookies by setting the option on the web browser; whenever a cookie is stored, the confirmation thereof shall be completed; or, otherwise, a user may reject the storage of all cookies. Provided, however, when a user rejects the storage of a cookie, then the user may have some difficulties in using a service.
• Examples of Settings
  • Internet Explorer
    Select the "Tool" menu at the top of the browser. > "Internet Options" > "Personal Data" Tab > Settings
  • Chrome
    Select the "Settings" menu at the top right side of the browser. > "Show advanced settings" > In the "Privacy" section, click "Content settings". > Cookies

DEEP SAND complies with the General Data Protection Regulation (GDPR) as well as the domestic laws of each member country. The following may apply when DEEP SAND provides services to users in EU countries.

• Purpose/Basis of Personal Information Processing
  DEEP SAND uses personal information collected from users only for purposes specified in "3. Use of Personal Information", informs users prior to any use thereof, and asks for agreement. In addition, DEEP SAND may process personal information in accordance with applicable laws including GDPR in any of the following cases:
• Consent of the data subject
• Sign and fulfill a contract with the data subject
• legal compliance
• When personal information processing is necessary for the material benefit of the data subject
• For the pursuit of legitimate interests of the company (except for cases where the benefits, rights, or freedom of the data subject is more important than that of the company.)
• Guarantee of Users' Rights in EU Countries
  As described in "DEEP SAND protects your personal information", DEEP SAND is committed to protecting your privacy. In accordance with applicable laws including GDPR, a user may request that his or her personal information be transferred to another manager and refuse the processing of his or her information. In addition, a user has the right to file a complaint with data privacy protection authorities. When a user requests for the correction of personal information, the concerned information shall not be displayed until such correction is completed.

For any inquiries, complaints, feedback, or other matters related to personal information protection which arise while you use the Services, please contact us by Contact DEEP SAND. DEEP SAND will do its best to listen to you and promptly answer any questions you may have. Please make inquiries to the following organizations if you need to report or consult in regards to the violation of personal information.

• KISA Report Center for Personal Information Breach
• (Toll-free)118
• https://privacy.kisa.or.kr
• Cyber Crime Investigation, Supreme Prosecutors' Office
• (Toll-free)1301
• cid@spo.go.kr
• Cyber Terror Response Center, National Police Agency
• (Toll-free)182
• https://cyberbureau.police.go.kr

DEEP SAND may amend its Privacy Policy to reflect any legal or service changes. DEEP SAND shall notify such amendment in advance, and the amended Privacy Policy shall take effect seven (7) days after the foregoing notification.
However, any major change in user rights, including personal information items to be collected and the purpose of collecting thereof, will be notified at least 30 days in advance.
Notification Date: Oct 01, 2021
Enforcement Date: Oct 08, 2021
DEEP SAND always treasures users' information and continues to exert its utmost efforts for users to use our Service more safely.